Use our membership software to give your members the ultimate customer experience.
iconnect360 is an all-in-one membership software that is great for you gym. Now, no matter where you are or what time of the day or night it is, just by reaching over for your phone or device, you can easily run your club using our membership software. This feature-rich membership software takes out all the administration work of running a business and does it for you, so you can spend more time on the more important tasks, such as getting to know your customers and making sales.
If you answered yes, then iconnect360 is the membership software for you. Our new feature is basically a 24/7 sales person under the pseudonym of our online sign up tool. Your customers and prospective members no longer need to wait until staffed hours or queue up and fight for your staff members attention to become a member; they can do this individually with iconnect360’s online sign up.
Other ideas of using iconnect360’s membership software and automated SMS and email campaigns include:
A weekly newsletter to your members that consists of healthy recipes, workout ideas, member of the week (who achieved their fitness and personal goals? Did anyone participate in a competition recently and did well?), and interesting health and fitness facts.
Birthday promotions for their special day. With our membership management function, there is no excuse for not giving your customer a special gift on their day.
As mentioned previously, use our membership software to email your members about exciting fitness competitions or functions that are occurring outside your gym. Make a day of it and organise your members to go together to get to know each other and form genuine friendships.
We have extended this function in our membership software to cover online bookings as well. With the myriad of classes and personal training sessions you have organised at your gym, bookings can be vital to ensure that classes are not overbooked, or venues double booked. Our membership software’s online booking form means that customers are able to browse your class timetable and independently make a booking. Iconnect360 also displays the number of places available in the class so you know when classes will be fully booked.
Not only does this mean easily management, but it can also facilitate in improving your CRM. CRM is such an important element in gym management and so we have included this in our membership software. By getting to know your customers, this can form the basis of your relationship with them. For example, if you see them regularly attending yoga classes on Tuesday afternoon, use our automated SMS and email campaigns with an invite to the yoga convention that you think that they might enjoy attending. Even for those who are a bit more technologically inept than others, it is such a simple and easy tool to use that has great results. Your member will feel as though you are putting in effort to value them as a member of your gym in taking an interest in their activities.
A membership software like iconnect360 is a beneficial, feature-rich system that is great for your gym or fitness and health club. As customers are the core to your business, it is obvious that they should be your top priority. With iconnect360, we make that a reality with our many features that assist you in ensuring that you give your members the ultimate customer experience.
Start a gym or health club business today with iconnect360.
Contact our sales team for a live demo of the iconnect360 gym management software.