There are so many online membership tools that are readily available from iconnect360;
membership management software in the cloud.
We take great pride in delivering a cloudbased software with a big focus on online membership. So what online membership tools do we have for you?
Online Sign Ups
Number one rule to increase online membership signups: have an online signup form. Luckily, iconnect360 has exactly that. In fact, this online membership tool of ours has seen an increase of sales for your clients by 10%-25%. Why is this?
Case Study #1: Jack
Think of this scenario. Meet Jack. Here is everything you need to know about him:
Jack is a full-time working father with two kids in primary school. He finishes work at 5:00
After work, he heads over to after-school care to pick up his children. Then he needs to go home and make them dinner.
After supervising a very frustrating and long hour of homework time, he spends quality time with them playing soccer in the backyard.
Their mother comes home from work and takes over children supervising duties.
Now, he can finally sign up to your gym as he had always wanted to do at 8:30pm.
The only problem; it is unstaffed hours. He just doesn’t have the time to go in during those busy staffed hours or waste time queuing up for a process that will only take approximately 5 minutes.
So he just gives up on signing up to your gym.
Iconnect360 has made this even easier for them as well. If your customer gives iconnect360 permission to access their Facebook data when signing up to an online membership, then all these required fields will be auto-populated. They won’t have to manually complete the form themselves and can instead go onto the next step of signing up. They will be sent an email confirming their new gym membership and you will also be sent one notifying you of your brand new member. If your customer signs up using their Facebook account, they have the option to share their new membership with their Facebook friends at the end of it. This is great news for you because it will generate more publicity and exposure for your club and it’s all for free.
Case Study #2: Jack is back
Let’s visit Jack again.
Jack is happy to see the new online sign up feature of your gym from iconnect360.
After his wife comes home from work and looks after the children, he uses his phone to access the online sign up form. To save even more time, he connects it to his Facebook account and avoids having to manually type in his details.
After he enters the form, he receives a welcome email to his new gym, confirming his online membership sign up.
Jack is so excited that he finally signed up to an online membership that he shares his new gym on Facebook with his friends.
He receives 51 likes and comments from several friends stating that they also want to sign up too!
He explains to his friends about the online membership sign up function who promptly sign up too.
Because the process took only 5 minutes, he is able to then help his struggling wife with getting his kids to bed.
Another feature in our series of online membership tools is our online bookings. At every gym, health and fitness clubs, there are a variety of fitness and health classes that are offered to members. Similarly to sign ups, some people just don’t have the time to come into the gym and browse the timetable and line up for staff to book them in. That’s why it is important that you employ iconnect360 for our online bookings.
Case Study #3: Jack kick-boxes the day away
Jack wants to try out a new kickboxing class at your gym.
Using iconnect360’s online membership tool, online booking, he browses the class timetable.
He chooses Tuesday 9pm as that is a great time for him, however soon realises that there are no available classes left.
Jack keeps browsing and realises that there are 9 places left on the Saturday 6am class.It is a perfect time before he has to take his kids to footy training at 9am. He books into the class.
Come Saturday, and Jack is kickboxing the morning away.
Less travel, more time
What we can do is shorten that time spent travelling and queuing to just approximately a few minutes of your time to check class timetables on your smartphone or computer and book into whichever session interests you. This online membership function of iconnect360 also displays the number of places left in that class so that classes will not be overbooked. It also displays the venue so you know when you have accidentally double booked locations. So not only is it easier for you to organise and manage, it is also less troublesome for your members to participate in your offered facilities and classes.
Automated SMS/Email Campaigns
Communication is paramount when it comes to developing and maintaining a great relationship with your customers. Iconnect360 recognises this and so have incorporated automated SMS and email campaigns. The point of these campaigns is to improve your CRM and make it easier for you to contact your members. Now, you can compose a message, preview it, make any necessary edits and send it to all or some of your members.
Iconnect360’s online membership tools put the focus on your customers, like Jack. Our online sign up forms, bookings and automated SMS/Email campaigns all aim to give your customers the ultimate experience when being part of your gym because remember, happy customers means a happy business.
Start a gym or health club business today with iconnect360.
Contact our sales team for a live demo of the iconnect360 gym management software.